2.4×
Faster first response
Your smartest support team, always online.
Giov turns every conversation into a fast, personal answer — with live AI guidance and a real person always one click away.
Hi there! I have a question about your pricing.
10:32 AM
AI Agent
Hi! I can help you with pricing. Which plan are you interested in?
10:33 AM
Looking for the Pro plan details.
10:37 AM
J
James - Support Agent
Sure! The Pro plan includes advanced analytics, automation, and priority support.
10:42 AM
James is typing...
Giov resolves every conversation with real-time AI — live chat, sentiment detection, ticket summaries, and instant reply suggestions.
98%
Customer satisfaction
0.3s
AI reply suggestion
AI that works where the work happens.
20K+agents reply with Giov daily
Smart ticket summaries
Every thread condensed to the essentials — issue, context, and the next best step.
Ticket #4821Open
AI summary
- • Customer cannot sync mobile app
- • Tried reinstall, issue persists
- • Next: escalate to mobile team
Sentiment detection
See tone shift in real time and route frustrated conversations before they escalate.
NegativeNeutralPositive
Positive92%
Live reply suggestions
On-brand, context-aware answers drafted instantly and approved by your team.
Do you ship to Canada?
Suggested
Yes — standard delivery is 3–5 business days.
Yes — standard delivery is 3–5 business days.
Make every conversation feel effortless.
Zero missed tickets
AI covers every hour, every channel.
40+ languages
Native replies, worldwide
EnglishEspañolFrançaisDeutsch日本語Portuguêsالعربية +33 more
ANJ 48+
Agents online
Working alongside AI
Resolved today
312/340
Elevate every customer conversation
Giov handles repetitive questions, surfaces the right answer, and hands agents context so they can focus on the moments that matter.
✓ 72% ticket deflection✓ 24/7 first response
Results that speak for themselves.
MR
Marcus Reyes
Head of Support
★★★★★4.9/5
“We cut first-response time from hours to under a minute. Giov drafts the reply; my team just approves it.”
Northwind customer operations
CSAT this week+14%
4.9/5
From 18,400 rated conversations
Trusted by fast-growing teams
NorthstarWebflowKoraLoopVertexKakaoRelayArc
One plan away from better support.
Start free, grow when the value is obvious, and bring Giov AI into every channel.
Starter
For small teams testing AI-assisted support.
$0/ free
Start free - ✓Up to 3 seats
- ✓500 AI replies / month
- ✓Ticket summaries
- ✓Email and chat
Professional
For growing teams that live in their inbox.
$19/ seat
Start 14-day trial - ✓Unlimited agent replies
- ✓Sentiment detection
- ✓40+ languages
- ✓Analytics dashboard
Enterprise
Custom AI, security, and support at scale.
Custom
Contact sales - ✓Everything in Pro
- ✓Custom AI training
- ✓SSO and audit logs
- ✓Dedicated manager
Deliver faster, more human customer support.
Join 12,000+ modern support teams using Giov to answer faster, stay consistent, and keep every handoff human.