Customer context beside every chat.
See who you are talking to without leaving the thread. Starter shows the basics. Pro and Advanced keep a lasting contact record.
On the thread
- Name, email, location, current page, and referrer
- Notes so the next operator does not restart the story
- Page history on Pro and Advanced
Contact hub
Pro and Advanced store contacts in a hub, with profiles, custom attributes, and a timeline of chats. Advanced adds segmentation and lifecycle tracking.
Start free. Grow when your queue does.
Live chat, a shared inbox, and GiovBot in one workspace.